I’ve unexpectedly been in conversation with multiple sources close to Done, and I have the full inside story of what went wrong (spoiler: a lot) and the latest ongoing developments internally. So with that backdrop, today, we’re diving into how one founder – Ruthia He – exploited well-meaning people, created a culture of gaslighting and deceit, and created one of the worst-acting pill mill enterprises to date. Done is one of the worst examples of exploiting patients, providers, and even internal employees – for pure profit.