Hospitalogists are well versed with the AI scribe landscape. I did a deep dive for community members back in April, and even from then so many things have changed. Shiv Rao is the face of healthcare AI and innovation. In spring of 2023, Augmedix announced an ambient documentation partnership with HCA to deploy the solution in the ED. Then Commure merged with Athelas in October 2023 and acquired Augmedix for $139M a year later in October 2024.
It’s an exciting time to be building in AI for large enterprise players, because significant value is available in the space. Health system and payor leadership teams are paying attention to AI, mentioning it often in interviews, board rooms, and quarterly earnings calls.
Hell, even RadNet is beginning to trade at a software multiple after announcing a radiology AI suite of services, but I digress.
Bottom line - the ambient land grab is on in a big way, and that’s what makes this news so notable. Commure is now partnered with two of the most profitable health systems in the U.S. - HCA and now Tenet, announced this week - along with several nonprofits, and they’re now tasked with making HCA, Tenet, and other employed physicians happier and, of course…more productive.
What’s new about the announcement language is a move beyond a point solution or a scribing feature.
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This relationship solidifies Commure as the most comprehensive platform solution provider for AI within health systems. Its reach includes tens of thousands of physicians across sixty of the largest IDNs (Integrated Delivery Networks) in the country. Commure’s ambient AI platform spans the entire patient journey and clinician workflow, streamlining data collection, documentation, and care delivery….
Commure wants to be the single source of truth for health system innovation. Instead of point solutions, Commure is making a (smart) bet that health system CFOs and CIOs desire fewer vendor relationships and someone who can do it all pretty well.
Of course, I mentioned the land grab, and Commure isn’t the only one winning. Nuance and Abridge are forging their own paths with health system partners, and there’s a long tail of other successful players in the space. Others are wising up to AI’s future role in healthcare too as this connective tissue, comprehensive layer, with Suki announcing yesterday two new partnerships on its Suki Platform - a program that ‘AI enables’ EHRs.