Blake sits down with Steve Mackin, CEO of Mercy — one of the top 15 health systems in the country with 55+ hospitals across Missouri, Oklahoma, Arkansas, and Kansas — to talk about how Mercy is quietly building one of the most interesting care model playbooks in the industry.
Steve and Blake get into everything: why Mercy deliberately conceded on price to win on care model, how they cut CHF ED admissions in half, a 1,300 point solution purge, the Mayo data partnership, AI deployment at scale, and why Steve thinks there will be clear winners and losers among health systems over the next few years. This one’s packed!
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